Privacy Policy

We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data. Personal data is any information relating to an identified or identifiable person.

Information about the processing of personal data, contact details of the data controller and the data protection officer.

The Data Controller within the meaning of the General Data Protection Regulation (GDPR) is:

Zortify S.A.
House of Startups
9, Rue du Laboratoire
L-1911 Luxembourg, Luxembourg 

The Controller has appointed a Data Protection Officer. This person can be reached as follows:

Data Protection Officer
Zortify S.A.
House of Startups
9, Rue du Laboratoire
L-1911 Luxembourg, Luxembourg 

Visiting our Website

If you visit our website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only process data that your browser transmits to our server (so-called “server log files”).

These are:

  •  IP address
  • Date and time of your access
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the access request (specific page accessed)
  • Access status/HTTP status code
  • Relevant amount of data transferred
  • Website from which the access request originated
  • Browser information
  • Operating system and its user interface
  • Device model
  • Screen resolution
  • Language and version of the browser software

The processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. This information, which we store on our web servers for reasons of technical security and specifically to defend against malicious attacks, is deleted after 30 days at the latest.


Cookies are stored on your computer when you visit our website. Cookies are small text files that are stored on your hard drive and associated with your browser; they send certain information to the origin of the cookie (in this case, us). Cookies cannot run programs or infect your computer with viruses. Their sole purpose is to make the website as a whole more user-friendly and efficient.

This website uses cookies to the following extent:

  • Transient Cookie (temporary use)
  • Persistent cookies (temporary use)

Transient cookies are automatically deleted as soon as you close the browser. These include, in particular, so-called session cookies. These cookies store a “session ID” that can be used to assign various requests sent by your browser to a session. In this way, your computer can be recognized when you return to the website.

Persistent cookies are automatically deleted after a specified period of time; this period of time may vary from cookie to cookie. You can delete all cookies at any time via the security settings of your browser.

If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 (1) lit. b GDPR either for the performance of the contract or in accordance with Art. 6 (1) lit. f GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

You can configure your browser settings so that you, for example, refuse to accept cookies from third parties or all cookies.
However, we would like to point out that if you refuse all cookies, you may not be able to use all the functions of this website.

The information stored is kept separate from other data you have submitted to us. Cookie data is never merged with your other data.

Cookies and Data Processing for Marketing Purposes

Zortify processes your personal data for marketing reasons.
We use this data to improve the quality of our services, improve the efficiency of the website, and monitor the effectiveness of our marketing campaigns.
This data is transmitted to third parties for ease of processing. These parties include:

  • Hubspot
  • Google Analytics
  • Bing Analytics

These third parties use tracking cookies on Zortify’s website.
These cookies track your browsing activity across multiple websites and multiple sessions.
You can view detailed information about each cookie Zortify uses, and on which domains, in our Cookies page.

All cookies for marketing purposes are strictly opt-in, and you have the right to revoke your consent at any time.

Comfort functions

We use technologies such as JavaScript and CSS (Cascading Style Sheets) to ensure a visually optimized presentation of our online presence (e.g. automatic adjustment to different screen sizes, show/hide menu functions, input control for the contact form). You can deactivate these technologies with the appropriate browser settings. In this case, however, large parts of our online presence will no longer be accessible to you.

Use of Zortify Analysis

When using our analysis, we process personal data that is required to fulfill the contractual terms. The information required may vary depending on the product being provided. For many of our products, this data may include your name, gender and year of birth. Some products require you to provide an email address. Your personal data is processed as follows:

  • Your email address is used to notify you of events relevant to your use of the product, such as the availability of an analysis you requested
  • Your biographic details (such as name, age and gender) may be used to personalise the processed output of Zortify’s analysis, for example, to ensure appropriate pronouns are used
  • Your survey responses, including your open-text answers, are processed to produce the Zortify report or other deliverables

Your analysis session is encrypted with SSL technology to prevent unauthorized access to your personal data by third parties.

When you use our service as a private customer your personal data will not be shared with third parties.

When you are invited to participate in this analysis as part of a public event or demonstration by Zortify, your personal data may be shared with others at the event or posted on the internet. This may include the answers you have provided to open-text questions that Zortify has collected.
In these situations, Zortify will mark the questions for which the answers may be shared in such a manner.

Zortify may anonymise personal data from conducted analysis to improve its products.

Market- and Industrial- Research

Zortify processes personal data on its website and using third parties for market- and industrial- research.
This data may include your name, email address and job title.
We use this information to learn about and reach out to interested potential clients.

We also use this information to understand how users use our technology and how to improve it.
Data processed in this may be anonymised in order to improve Zortify’s products.

Direct Correspondence

When contacting us (e.g. via contact form or e-mail), personal data is processed.

Which data is collected in the case of a contact form can be seen from the respective contact form.
Data collected in contact forms is processed by HubSpot for ease of processing.
In the case that data is processed outside the EU, we use Standard Contractual Clauses to ensure the security of your data.

This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration.
The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 (1) lit. f GDPR.
If your contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b GDPR.
If your contact is to register for a event, service, or product, the additional legal basis for th eprocessing is Art. 6 (1) lit. b GDPR.
Your data will be deleted after final processing of your request, this is the case if it can be inferred from the circumstances that the matter concerned has been conclusively clarified and provided that there are no legal storage obligations to the contrary.

Your rights as a data subject

The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, of which we inform you below.

In principle, you have the right to request information free of charge about

  • The data processed by us
  • The purposes of processing,
  • The categories of personal data processed,
  • where applicable, the (categories of) recipients to whom the personal data have been or will be disclosed (including, where applicable, appropriate safeguards if a transfer of the personal data takes place outside the EU),
  • where possible – the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration,
  • if applicable, the origin of the data

If applicable, you have a right to have the personal data concerning you corrected or deleted, or to have us restrict processing.

If applicable, you also have the right to object to the aforementioned processing. Insofar as you have given your consent, you may revoke it at any time with effect for the future.

According to Art. 20 GDPR, you also have the right to data portability.

For information, you can contact us at any time at:

In the event of a request for information, please understand that we may require you to provide evidence that you are the person you claim to be.

Deletion of data

In principle, we delete personal data if there is no need for further storage. A need may exist in particular if the data is still required for the fulfillment of contractual services, for the examination and granting or defense of warranty and, if applicable, guarantee claims. In the case of statutory retention obligations, deletion will only be considered after expiry of the respective retention obligation.

All requests for information, disclosure requests or deletions in connection with data processing should be sent to the following address:  or in writing to the address stated in our Legal Notice.

Contact and right of appeal

If you have any questions regarding data protection, the data controller and the data protection officer will be happy to answer them. In addition, you have the right to complain about the processing of your data to a supervisory authority. You can do this at a supervisory authority responsible for your place of residence or the supervisory authority responsible for us:

National Commission for Data Protection
15, Boulevard du Jazz
L-4370 Belvaux

Changes to this privacy policy

We reserve the right to adapt this data protection declaration in accordance with the statutory data protection provisions. You will always find the current version in the privacy declaration of our online presence. Any changes to the policy will take effect upon publication of the revised policy on the Internet, which is accessible via the website.

Latest update: 06/10/2023